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Refund Policy Website
At HeadRelief, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 30 days from the date you receive your item to request a return.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
To start a return, please contact our support team at:
info@tivoar.com
Once your return request is approved, we will provide instructions on how to send the product back.
Refunds
After we receive and inspect your returned item, we will notify you about the status of your refund.
If approved, your refund will be processed to your original payment method within 5 to 10 business days.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: info@tivoar.com
Phone: +1 (405) 421-4754
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